Winning Combination of Technology & Customer Focus Validated | Syspro AU

Technology Evaluation Centers (TEC) Validates SYSPRO’s Winning Combination of Technology and Customer Focus

Recent TEC Report by Aleksey Osintsev Highlights SYSPRO’s Software Innovations Targeted at Manufacturing and Distribution Verticals

Costa Mesa, CA – February 15, 2017 – SYSPRO, a global provider of industry-built ERP software, was recently covered in a piece written by TEC’s Senior ERP and Financials Analyst, Aleksey Osintsev. The report recognizes SYSPRO’s independence and longevity of more than 35 years in the software market, the company’s range of customers, and the impressive SYSPRO customer retention rate of 98%.

Throughout the report, Osintsev recognizes the broad functionality of the SYSPRO product, the extensive range of vertical markets served, and the spectrum of technologies that places SYSPRO as part of the leading group of enterprise software suppliers. The SYSPRO technology capabilities recently released and highlighted in the report include a highly customizable and easy-to-use interface, mobile technology innovations, customer support for Microsoft Azure cloud deployments, a chatbot interface for human-to-machine communications, and a powerful predictive search capability that speeds worker tasks.

Osintsev also touches on a SYSPRO research survey that identified why companies choose SYSPRO over competitor offerings, which includes SYSPRO’s ability to simplify complexity for customers, and to future-proof their business, and the expertise in manufacturing and distribution that the company offers. “SYSPRO provides deep expertise in the areas it serves—it is very strong in manufacturing and distribution, but has never tried to be all things for all companies. The vendor is highly focused on its selected industries, and is obviously intending to foster that strength. SYSPRO doesn’t just sell companies a piece of software; it thoroughly evaluates what the requirements are and measures them against what software can do,” says Osintsev. “SYSPRO offers lots of functionality in these areas, and its technology has been on top in these markets for years.”

“Most ERP products today have a reasonably deep set of horizontal features. The difference is how the software and the technology used is mapped to the vertical needs of the customer. The strength of any product lies in the implementation and the amount of use that a customer can leverage, and this is where SYSPRO excels. Our implementation, training and support methodologies, combined with powerful technology, ensure our customers are getting the most out of their software investment,” said Joey Benadretti, president, SYSPRO USA.

To read the full TEC report, please visit : TEC Report

About Technology Evaluation Centers

Technology Evaluation Centers (TEC) is the world’s leading provider of software selection resources, services, and research materials, helping organizations evaluate and select the best enterprise software for their needs. With its advanced decision-making process and software selection experts, TEC reduces the time, cost, and risk associated with enterprise software selection.

Over 3.5 million subscribers leverage TEC’s extensive research and detailed information on more than 1,000 leading software solutions across all major application areas. TEC is recognized as an industry-leading software selection advisory firm offering resources and services both online and onsite. For more information, please visit


SYSPRO is a global, independent provider of industry-built ERP software designed to simplify business complexity for manufacturers and distributors. Focused on delivering optimized performance and complete business visibility, the SYSPRO solution is highly scalable, and can be deployed on-premise, in the cloud, or accessed via a mobile device. SYSPRO’s strengths lie in a simplified approach to technology, expertise in a range of industries, and a commitment to future-proofing customer and partner success.

SYSPRO has more than 15,000 licensed companies in over 60 countries across six continents. For more information, visit

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