SYSPRO Positioned in Top 3 for Great ERP Usability; Cloud Offerings, Mobile and New ChatBot UI Add to Customer Experience Edge
Johannesburg – September 6, 2017 – SYSPRO, a global provider of industry-built ERP software, has announced today that Nucleus Research has again named SYSPRO as a Leader for usability and functionality in its 2017 ERP Technology Value Matrix. Recognizing SYSPRO’s newest significant investments in cloud, mobile and artificial intelligence (AI) offerings, the company is placed well ahead of other ERP industry competitors.
SYSPRO focuses exclusively on manufacturing and distribution industries, and is already well-known in the market for providing a competitively superior customer experience to protect ERP investments.
The Nucleus report states, “SYSPRO has continued to invest in its mobile solution called Espresso, giving users access to the ERP system on any device or operating system. Espresso uses the .NET framework, giving customers the ability to design and build their own applications as well as draw from third-party elements. SYSPRO’s investment has also been focused on a new UI, featuring SYSPRO ChatBot AI which is designed to assist users with a host of ERP tasks such as price queries, order status inquiries, and stock lookups.
The ChatBot can be accessed from messaging applications such as Skype or Facebook Messenger. SYSPRO is leveraging Microsoft’s Azure Machine Learning Studio to support the AI framework and cognitive services for its ChatBot.”
SYSPRO’s award-winning IDEAL Implementation Methodology, plus its new digital SYSPRO Learning Channel (available 24/7), allows the company to continuously stand out against both old and new ERP competitors. The company has a well-documented 35+ year history of providing service excellence to 15,000+ companies globally, plus a recurring record of delivering the newest technologies, user interfaces and deployment platforms, often ahead of larger competitors.
“Companies select SYSPRO ahead of other ERP providers because we simplify complexity within their operations, we specialize in manufacturing and distribution, and we provide them with technologies that future-proof their businesses. They can rely on us for the long-haul,” explains Kevin Dherman, Chief Innovation Officer at SYSPRO Corporate, “SYSPRO understands and respects that companies want a real partner that is looking out for their businesses, as well as their IT assets. Our focus is always on building trust and providing innovation for our user base.”
To download the report, please visit: https://au.syspro.com/analyst_report/nucleus-research-erp-technology-value-matrix-2017
SYSPRO is a global, independent provider of industry-built ERP software designed to simplify business complexity for manufacturers and distributors. Focused on delivering optimized performance and complete business visibility, the SYSPRO solution is highly scalable, and can be deployed on-premise, in the cloud, or accessed via a mobile device. SYSPRO’s strengths lie in a simplified approach to technology, expertise in a range of industries, and a commitment to future-proofing customer and partner success.
SYSPRO has more than 15,000 licensed companies in over 60 countries across six continents. For more information, visit au.syspro.com.