{"id":9240,"date":"2018-04-26T12:06:10","date_gmt":"2018-04-26T12:06:10","guid":{"rendered":"https:\/\/au.syspro.com\/blog\/the-value-of-erp-support\/"},"modified":"2021-03-04T14:49:59","modified_gmt":"2021-03-04T14:49:59","slug":"the-value-of-erp-support","status":"publish","type":"post","link":"https:\/\/au.syspro.com\/blog\/applying-and-operating-erp\/the-value-of-erp-support\/","title":{"rendered":"The Value of ERP Support"},"content":{"rendered":"<p>My husband recently decided to take a look at a new car after coming to the conclusion that the money he\u2019d put out for repairs was better spent on a new car. The very next day we took a trip to the Toyota dealer and test drove a brand new Corolla Ascent. It was a very nice ride, but it didn\u2019t quite \u201cdo it\u201d for my husband. I could tell that he wanted a little&#8230;<em>more<\/em>. A few minutes later we were going \u2018round the block in an extremely nice Corolla SX.<\/p>\n<p><!--more--><\/p>\n<p>The SX is the sporty version of the Ascent. It comes with navigation, keyless entry and all the bells and whistles. After they agreed on the price, including trade-in, my husband was made aware that there were various, highly-desirable upgrades available \u2013 plastics to protect the finish, tinted windows, and a bounty of extras designed to enhance and protect our purchase. The price of those extras, although certainly not negligible, seemed reasonable. Their function, while not absolutely necessary, will increase his driving comfort and enjoyment, and extend the life of the automobile. My husband decided he wanted it all and is now the very proud owner of a sporty new car. As for me, I\u2019m extremely pleased that he got what he wanted, and I\u2019m convinced that every penny was well spent. After all \u2013 when you want the bells and whistles, you have to pay for the bells and whistles.<\/p>\n<p><strong>Most ERP Software Comes with Extras \u2013 the \u201cBells and Whistles\u201d<\/strong><\/p>\n<p>At this point, you may be wondering what all this has to do with the price of your ERP. Here\u2019s the thing. Like our new SX, ERP software comes with extras \u2013 the bells and whistles. One of those bells (I prefer not to be compared to a whistle, thank you) is support. When customers grumble about the cost of support (yes, it occasionally happens), it\u2019s hard not to feel a tiny bit under-appreciated.<\/p>\n<p><a href=\"https:\/\/www.syspro.com\/\">SYSPRO<\/a> charges an annual license fee which covers port and version updates but doesn\u2019t, cover a consultant\u2019s time to perform those updates. Support is also not included in the annual license fee. Often SYSPRO customers will call and enquire about a new module and these carry additional fees for the software and also increase the annual license fee. Those modules need to be set up to meet customer requirements, and staff need to be trained on how to use the software. All of that, naturally, is chargeable.<\/p>\n<p><strong>Support Adds Value to Your ERP<\/strong><\/p>\n<p>Support adds value to your ERP purchase, and value does not come for free. If the difference between down-time and up-time is an hour or two of talking to me on the phone, I hope you\u2019ll consider it money well spent. User training, likewise, is critical in the fight against <a href=\"https:\/\/au.syspro.com\/blog\/owning-or-running-erp\/preventing-andor-reversing-application-erosion\/?utm_source=hs_email&amp;utm_medium=email&amp;utm_content=25057025&amp;_hsenc=p2ANqtz--vqaAuezxtzqfAm5wRkp7z6fdVvtJ7ID7gDcsqONBExnJHtNkEmmR6ETu2w3qJxiR_HBTWzzAT24SttpNjfWCyQsc0fw&amp;_hsmi=25057025\">application erosion<\/a>, and for getting the most out of your software. In the final analysis, support and training aren\u2019t really \u201cbells and whistles\u201d at all \u2013 they\u2019re part of a realistic approach to running a business, and can be critical to realising the promise of your ERP software. Are there companies that use SYSPRO but don\u2019t use support? Probably. But you can bet that they\u2019re big enough, or lucky enough, to have an experienced, on-premise IT department. And that carries a much heftier price tag than SYSPRO\u2019s friendly and expert support personnel.<\/p>\n<p>So if you want to drive from A to B you can do that without the extras. But if you really want to enjoy the journey, get the best fuel efficiency possible, and extend the life and usefulness of your purchase, then stop worrying and do what you need to do. The money spent on the bells and whistles will more than pay for itself in the years to come.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> 4<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span>My husband recently decided to take a look at a new car after coming to the conclusion that the money he\u2019d put out for repairs was better spent on a new car. The very next day we took a trip to the Toyota dealer and test drove a brand new Corolla Ascent. It was a &#8230; <a title=\"The Value of ERP Support\" class=\"read-more\" href=\"https:\/\/au.syspro.com\/blog\/applying-and-operating-erp\/the-value-of-erp-support\/\" aria-label=\"Read more about The Value of ERP Support\">Read more<\/a><\/p>\n","protected":false},"author":156,"featured_media":7169,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[8],"tags":[],"class_list":["post-9240","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-applying-and-operating-erp"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What is the Value of ERP Support Services | SYSPRO ERP<\/title>\n<meta name=\"description\" content=\"A critical part to know that using ERP support services is a realistic approach to running a business, and can be crucial to realising the promise of your ERP software. To ensure the longevity of your ERP and reaping the ongoing business benefits.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/au.syspro.com\/blog\/applying-and-operating-erp\/the-value-of-erp-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is the Value of ERP Support Services | SYSPRO ERP\" \/>\n<meta property=\"og:description\" content=\"A critical part to know that using ERP support services is a realistic approach to running a business, and can be crucial to realising the promise of your ERP software. To ensure the longevity of your ERP and reaping the ongoing business benefits.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/au.syspro.com\/blog\/applying-and-operating-erp\/the-value-of-erp-support\/\" \/>\n<meta property=\"og:site_name\" content=\"SYSPRO Blog\" \/>\n<meta property=\"article:published_time\" content=\"2018-04-26T12:06:10+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-03-04T14:49:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/au.syspro.com\/blog\/wp-content\/uploads\/2020\/12\/tracey_cost_of_bells_whistles.png\" \/>\n\t<meta property=\"og:image:width\" content=\"900\" \/>\n\t<meta property=\"og:image:height\" content=\"410\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Tracey Gates\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Tracey Gates\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/applying-and-operating-erp\\\/the-value-of-erp-support\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/applying-and-operating-erp\\\/the-value-of-erp-support\\\/\"},\"author\":{\"name\":\"Tracey Gates\",\"@id\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/#\\\/schema\\\/person\\\/1f66f46d078e5b913d0bbbca5f106cd1\"},\"headline\":\"The Value of ERP Support\",\"datePublished\":\"2018-04-26T12:06:10+00:00\",\"dateModified\":\"2021-03-04T14:49:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/applying-and-operating-erp\\\/the-value-of-erp-support\\\/\"},\"wordCount\":647,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/applying-and-operating-erp\\\/the-value-of-erp-support\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/12\\\/tracey_cost_of_bells_whistles.png\",\"articleSection\":[\"Applying and Operating ERP\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/au.syspro.com\\\/blog\\\/applying-and-operating-erp\\\/the-value-of-erp-support\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/applying-and-operating-erp\\\/the-value-of-erp-support\\\/\",\"url\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/applying-and-operating-erp\\\/the-value-of-erp-support\\\/\",\"name\":\"What is the Value of ERP Support Services | SYSPRO ERP\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/applying-and-operating-erp\\\/the-value-of-erp-support\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/applying-and-operating-erp\\\/the-value-of-erp-support\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/12\\\/tracey_cost_of_bells_whistles.png\",\"datePublished\":\"2018-04-26T12:06:10+00:00\",\"dateModified\":\"2021-03-04T14:49:59+00:00\",\"description\":\"A critical part to know that using ERP support services is a realistic approach to running a business, and can be crucial to realising the promise of your ERP software. To ensure the longevity of your ERP and reaping the ongoing business benefits.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/applying-and-operating-erp\\\/the-value-of-erp-support\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/au.syspro.com\\\/blog\\\/applying-and-operating-erp\\\/the-value-of-erp-support\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/applying-and-operating-erp\\\/the-value-of-erp-support\\\/#primaryimage\",\"url\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/12\\\/tracey_cost_of_bells_whistles.png\",\"contentUrl\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/12\\\/tracey_cost_of_bells_whistles.png\",\"width\":900,\"height\":410,\"caption\":\"The value of ERP Support Services\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/applying-and-operating-erp\\\/the-value-of-erp-support\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The Value of ERP Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/\",\"name\":\"SYSPRO Blog\",\"description\":\"Insights on Business Management Software and ERP\",\"publisher\":{\"@id\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/#organization\",\"name\":\"SYSPRO\",\"url\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/wp-content\\\/uploads\\\/2021\\\/03\\\/cropped-syspro-blog-logo.png\",\"contentUrl\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/wp-content\\\/uploads\\\/2021\\\/03\\\/cropped-syspro-blog-logo.png\",\"width\":260,\"height\":94,\"caption\":\"SYSPRO\"},\"image\":{\"@id\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/#\\\/schema\\\/person\\\/1f66f46d078e5b913d0bbbca5f106cd1\",\"name\":\"Tracey Gates\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/12\\\/tracey_gates_blog_image-150x150.jpg\",\"url\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/12\\\/tracey_gates_blog_image-150x150.jpg\",\"contentUrl\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/12\\\/tracey_gates_blog_image-150x150.jpg\",\"caption\":\"Tracey Gates\"},\"description\":\"Tracey Gates is a Support Manager at SYSPRO Asia Pacific. Her excellent working knowledge of the product allows her to consistently and efficiently resolve customer queries. Her love for the product, the people and the environment in which she works keeps her motivated to continue offering SYSPRO customers practical solutions.\",\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/in\\\/tracey-lee-gates-bb530613\\\/\"],\"url\":\"https:\\\/\\\/au.syspro.com\\\/blog\\\/author\\\/tracey\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What is the Value of ERP Support Services | SYSPRO ERP","description":"A critical part to know that using ERP support services is a realistic approach to running a business, and can be crucial to realising the promise of your ERP software. To ensure the longevity of your ERP and reaping the ongoing business benefits.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/au.syspro.com\/blog\/applying-and-operating-erp\/the-value-of-erp-support\/","og_locale":"en_US","og_type":"article","og_title":"What is the Value of ERP Support Services | SYSPRO ERP","og_description":"A critical part to know that using ERP support services is a realistic approach to running a business, and can be crucial to realising the promise of your ERP software. To ensure the longevity of your ERP and reaping the ongoing business benefits.","og_url":"https:\/\/au.syspro.com\/blog\/applying-and-operating-erp\/the-value-of-erp-support\/","og_site_name":"SYSPRO Blog","article_published_time":"2018-04-26T12:06:10+00:00","article_modified_time":"2021-03-04T14:49:59+00:00","og_image":[{"width":900,"height":410,"url":"https:\/\/au.syspro.com\/blog\/wp-content\/uploads\/2020\/12\/tracey_cost_of_bells_whistles.png","type":"image\/png"}],"author":"Tracey Gates","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Tracey Gates","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/au.syspro.com\/blog\/applying-and-operating-erp\/the-value-of-erp-support\/#article","isPartOf":{"@id":"https:\/\/au.syspro.com\/blog\/applying-and-operating-erp\/the-value-of-erp-support\/"},"author":{"name":"Tracey Gates","@id":"https:\/\/au.syspro.com\/blog\/#\/schema\/person\/1f66f46d078e5b913d0bbbca5f106cd1"},"headline":"The Value of ERP Support","datePublished":"2018-04-26T12:06:10+00:00","dateModified":"2021-03-04T14:49:59+00:00","mainEntityOfPage":{"@id":"https:\/\/au.syspro.com\/blog\/applying-and-operating-erp\/the-value-of-erp-support\/"},"wordCount":647,"commentCount":0,"publisher":{"@id":"https:\/\/au.syspro.com\/blog\/#organization"},"image":{"@id":"https:\/\/au.syspro.com\/blog\/applying-and-operating-erp\/the-value-of-erp-support\/#primaryimage"},"thumbnailUrl":"https:\/\/au.syspro.com\/blog\/wp-content\/uploads\/2020\/12\/tracey_cost_of_bells_whistles.png","articleSection":["Applying and Operating ERP"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/au.syspro.com\/blog\/applying-and-operating-erp\/the-value-of-erp-support\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/au.syspro.com\/blog\/applying-and-operating-erp\/the-value-of-erp-support\/","url":"https:\/\/au.syspro.com\/blog\/applying-and-operating-erp\/the-value-of-erp-support\/","name":"What is the Value of ERP Support Services | SYSPRO ERP","isPartOf":{"@id":"https:\/\/au.syspro.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/au.syspro.com\/blog\/applying-and-operating-erp\/the-value-of-erp-support\/#primaryimage"},"image":{"@id":"https:\/\/au.syspro.com\/blog\/applying-and-operating-erp\/the-value-of-erp-support\/#primaryimage"},"thumbnailUrl":"https:\/\/au.syspro.com\/blog\/wp-content\/uploads\/2020\/12\/tracey_cost_of_bells_whistles.png","datePublished":"2018-04-26T12:06:10+00:00","dateModified":"2021-03-04T14:49:59+00:00","description":"A critical part to know that using ERP support services is a realistic approach to running a business, and can be crucial to realising the promise of your ERP software. To ensure the longevity of your ERP and reaping the ongoing business benefits.","breadcrumb":{"@id":"https:\/\/au.syspro.com\/blog\/applying-and-operating-erp\/the-value-of-erp-support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/au.syspro.com\/blog\/applying-and-operating-erp\/the-value-of-erp-support\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/au.syspro.com\/blog\/applying-and-operating-erp\/the-value-of-erp-support\/#primaryimage","url":"https:\/\/au.syspro.com\/blog\/wp-content\/uploads\/2020\/12\/tracey_cost_of_bells_whistles.png","contentUrl":"https:\/\/au.syspro.com\/blog\/wp-content\/uploads\/2020\/12\/tracey_cost_of_bells_whistles.png","width":900,"height":410,"caption":"The value of ERP Support Services"},{"@type":"BreadcrumbList","@id":"https:\/\/au.syspro.com\/blog\/applying-and-operating-erp\/the-value-of-erp-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/au.syspro.com\/blog\/"},{"@type":"ListItem","position":2,"name":"The Value of ERP Support"}]},{"@type":"WebSite","@id":"https:\/\/au.syspro.com\/blog\/#website","url":"https:\/\/au.syspro.com\/blog\/","name":"SYSPRO Blog","description":"Insights on Business Management Software and ERP","publisher":{"@id":"https:\/\/au.syspro.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/au.syspro.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/au.syspro.com\/blog\/#organization","name":"SYSPRO","url":"https:\/\/au.syspro.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/au.syspro.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/au.syspro.com\/blog\/wp-content\/uploads\/2021\/03\/cropped-syspro-blog-logo.png","contentUrl":"https:\/\/au.syspro.com\/blog\/wp-content\/uploads\/2021\/03\/cropped-syspro-blog-logo.png","width":260,"height":94,"caption":"SYSPRO"},"image":{"@id":"https:\/\/au.syspro.com\/blog\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/au.syspro.com\/blog\/#\/schema\/person\/1f66f46d078e5b913d0bbbca5f106cd1","name":"Tracey Gates","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/au.syspro.com\/blog\/wp-content\/uploads\/2020\/12\/tracey_gates_blog_image-150x150.jpg","url":"https:\/\/au.syspro.com\/blog\/wp-content\/uploads\/2020\/12\/tracey_gates_blog_image-150x150.jpg","contentUrl":"https:\/\/au.syspro.com\/blog\/wp-content\/uploads\/2020\/12\/tracey_gates_blog_image-150x150.jpg","caption":"Tracey Gates"},"description":"Tracey Gates is a Support Manager at SYSPRO Asia Pacific. Her excellent working knowledge of the product allows her to consistently and efficiently resolve customer queries. Her love for the product, the people and the environment in which she works keeps her motivated to continue offering SYSPRO customers practical solutions.","sameAs":["https:\/\/www.linkedin.com\/in\/tracey-lee-gates-bb530613\/"],"url":"https:\/\/au.syspro.com\/blog\/author\/tracey\/"}]}},"metadata":{"_yoast_wpseo_focuskw":["Support Services"],"_yoast_wpseo_focuskw_text_input":["Support Services"],"_yoast_wpseo_title":["What is the Value of ERP Support Services | SYSPRO ERP"],"_yoast_wpseo_metadesc":["A critical part to know that using ERP support services is a realistic approach to running a business, and can be crucial to realising the promise of your ERP software. To ensure the longevity of your ERP and reaping the ongoing business benefits."],"_yoast_wpseo_content_score":["30"],"_yoast_wpseo_primary_category":["43"],"_yoast_wpseo_linkdex":["77"],"_yoast_wpseo_metakeywords":[""],"_yoast_wpseo_is_cornerstone":[""],"_wp_page_template":["default"],"_thumbnail_id":["7169"]},"_links":{"self":[{"href":"https:\/\/au.syspro.com\/blog\/wp-json\/wp\/v2\/posts\/9240","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/au.syspro.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/au.syspro.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/au.syspro.com\/blog\/wp-json\/wp\/v2\/users\/156"}],"replies":[{"embeddable":true,"href":"https:\/\/au.syspro.com\/blog\/wp-json\/wp\/v2\/comments?post=9240"}],"version-history":[{"count":0,"href":"https:\/\/au.syspro.com\/blog\/wp-json\/wp\/v2\/posts\/9240\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/au.syspro.com\/blog\/wp-json\/wp\/v2\/media\/7169"}],"wp:attachment":[{"href":"https:\/\/au.syspro.com\/blog\/wp-json\/wp\/v2\/media?parent=9240"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/au.syspro.com\/blog\/wp-json\/wp\/v2\/categories?post=9240"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/au.syspro.com\/blog\/wp-json\/wp\/v2\/tags?post=9240"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}