This IDC report takes a deep dive into SYSPRO’s longstanding customer experience (CX) paradigm — threading and extending from SYSPRO internal administrative and management employees out to our channel partnerships. Download this case study to learn how SYSPRO focuses on putting the customer first across the entire business.
“IDC selected SYSPRO as a company that offers an example of excellence to illustrate the ‘culture, strategy, and processes’ component of IDC’s CX taxonomy. For SYSPRO, building a CX culture is a corporate focus emanating from the highest offices and infused throughout the organization.”
– Document Excerpt
IDC SYSPRO Case Study Customer ExperienceDownload